Frequently Asked Questions

We offer three main learning formats to suit different needs:

• Self-paced courses: Access pre-recorded video lessons, readings, and assignments on your own schedule.
• Cohort-based programs: Join a group of peers with structured timelines, live sessions, and group projects.
• 1:1 mentorship: Get personalized guidance from industry experts with flexible scheduling.

All formats include access to our learning platform with discussion forums, resources, and progress tracking.

The time commitment varies by program:

• Self-paced courses: Typically 3-5 hours per week (flexible)
• Cohort programs: 6-10 hours per week including live sessions
• Mentorship: 2-4 hours of direct mentorship plus independent work

We recommend scheduling consistent study times and building in extra time for projects or challenging concepts.

You'll need:

• A computer (Windows, Mac, or Linux) with at least 4GB RAM
• Reliable internet connection (5Mbps minimum)
• Webcam and microphone for live sessions
• Modern web browser (Chrome, Firefox, or Edge recommended)

Some technical courses may have additional requirements which will be listed in the course description.

We accept all major payment methods:

• Credit/Debit cards (Visa, Mastercard, American Express)
• PayPal
• Bank transfers
• Cryptocurrency (Bitcoin, Ethereum)

For enterprise customers, we also offer invoicing with net-30 terms. Contact our sales team for details.

We offer a 14-day money-back guarantee for all self-paced courses. For cohort programs and mentorship, refunds are available:

• 100% refund if requested before program start
• 50% refund within first 7 days of program
• No refunds after 7 days (prorated exceptions considered)

See our Privacy Policy for full details.

We regularly offer discounts to make our programs more accessible:

• Early bird: 20% off when enrolling 30+ days before start
• Student: 15% off with valid student ID
• Group: 10% off for 3+ enrollments
• Alumni: 15% off future programs

Discounts cannot be combined. Check our courses page for current promotions.

Yes! All our programs include a digital certificate of completion that you can share on LinkedIn or print. Certificates include:

• Your name and program title
• Completion date
• Key skills mastered
• Unique verification URL
• Instructor signatures

Physical certificates are available for an additional fee.

Our certificates are recognized by industry partners but are not formally accredited by educational institutions. However:

• They demonstrate verified skill mastery
• Are valued by our hiring partners
• Can be used for professional development credits
• Include detailed learning outcomes

Some programs offer pathways to accredited certifications through our partners.

To earn a certificate, you must:

• Complete all required coursework
• Score at least 70% on assessments
• Participate in at least 80% of live sessions (for cohort programs)
• Submit final project (where applicable)
• Complete course evaluation

Certificates are issued within 7 business days after meeting all requirements.